Frequently Asked Questions
Everything you need to know about enhancing your living space with SUNJOY.
What is the standard shipping time for furniture orders?
Most in-stock items are processed within 2-3 business days. Depending on your location, standard ground shipping typically takes 5-10 business days for delivery.
Do you offer professional assembly services?
Yes, we partner with third-party assembly experts. You can select the 'White Glove Delivery' option at checkout, which includes room-of-choice delivery and full assembly.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that return shipping fees may apply.
Are SUNJOY products covered by a warranty?
Every SUNJOY piece comes with a 1-year limited manufacturer's warranty covering defects in materials and workmanship under normal household use.
How can I track the status of my delivery?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible financing options through Klarna and Affirm for larger purchases.